User Agreement

USER AGREEMENT
THE PARTIES

PROVIDING SERVICES: BIDÜŞÜNTAŞIN LTD. Şti.

West Mah. Line-Length Cad. No:48 D:40 Pendik/Istanbul

Tel: 0850 305 98 96

E-Mail: [email protected][email protected]

(Hereinafter referred to as the Servicer.)

customer:

(Hereinafter referred to as the Customer.)

subject

The subject of this agreement belongs to the Customer’s Service Provider www.bidusuntasin.com by creating requests from the website or both mobile applications belonging to the Service Provider and other digital media hosted by the Service Provider, it is related to the fact that the Service Provider receives goods transportation services through its team and equipment, and the rights and responsibilities of the Customer and the Service Provider are determined in accordance with the provisions of the legislation.

service
Request For Service
In order to fulfill the transport service that provides the service www.bidusuntasin.com it provides the Customer with the infrastructure that will allow reservations and payments to be made, taking into account its own operational process, especially in the digital media that it hosts in its UHD.
By using this altapi, the Customer creates a transportation service request by entering the information requested by the Service Provider in a complete and accurate manner. If the transportation service is interrupted due to incomplete and/or incorrect entry of information, or if the transportation service cannot be fully performed, the responsibility of the Service Provider will disappear, and the Customer is obliged to cover the expenses and expenses incurred by the Service Provider, if any, as well as negative damage.
4.3 Of this agreement, which provides Services if the Customer makes a statement that contradicts the truth by providing incomplete and/or incorrect information when creating a service request. and/or 4.4. it may charge additional fees in accordance with its October.
During the receipt of the request, items such as a money safe, non-standard household items and antique items that must be specially transported according to their weight and characteristics should also be indicated. 4.5 of this agreement, which provides services. it may charge additional fees in accordance with its October.
Finally, after creating the Customer request, the Service Provider approves the request. If the Servicer is unable to approve the request within two working days due to the intensity of its operational processes, the request will be deemed tacitly rejected and in no case can the Servicer be held responsible.
Change in Service
The customer can make changes to the service in any case before creating the service request.
When the customer wants to make changes to the service after creating a service request, the Service Provider’s website at least 24 hours before the date when the transport service will be provided about this new request www.bidusuntasin.com it is obliged to notify the Service Provider through the channels specified in its address.
If the obligation specified in the above article is not fulfilled, the Service Provider may refuse to perform the transportation service within the scope of the new request, as well as charge october additional fee, and this new request may be executed by evaluating it within the scope of the transportation service.
Again, if the notification obligation in the above-mentioned article is not fulfilled, the Customer is obliged to cover the expenses and expenses incurred by the Service Provider, if any, as well as negative damage.
Cancellation of the Service
The Customer may in any case waive his/her request before completing the service request.
When the Customer wants to cancel the service after completing the service request, the Service Provider’s website at least 24 hours before the date when the transport service will be provided about this new request www.bidusuntasin.com it is obliged to notify the Service Provider through the channels specified in its address.
If the Customer does not fulfill the obligation set out in the above-mentioned article and wants to cancel the transportation service within 24 hours before the date of provision of the transportation service, the Service Provider shall comply with Article 4.1 of this agreement. he will be entitled to half of the fee set out in the article.
4.1 Of this agreement, which provides Services if it is not possible to cancel the service from the date and time of transportation and the Customer wants to cancel the transportation service. he is entitled to the full amount of the fee set out in the article.
If the Service Provider incurs losses due to the cancellation of the Service, the Customer is obliged to cover the costs and expenses incurred by the Service Provider to perform the service, if any, as well as the negative damages of the Service Provider.
Serving customers demand with desired transport service transport service really needs to be done in case of differences between the wild, the transport service referred to in this agreement, this agreement 4. in accordance with the provisions of October article, he can perform it by charging additional fees, as well as refrain from performing it.
FEES and PAYMENTS
The Customer accepts, declares and undertakes that the Servicer will provide the transportation service by creating a transportation service request using the infrastructure provided by the Servicer for the transportation service and that he/she will pay the service price in return.
The Customer accepts, declares and undertakes that he will pay a fee to the Servicer within the scope of this new package, even if it is determined that the Servicer actually wants the goods to be transported that can be evaluated within the scope of a super package, and not within the scope of the package he has chosen when creating a transportation request.
The Customer agrees, declares and undertakes that he will pay october additional fee to the Servicer if the household goods, the dimensions and characteristics of which are not fully specified, are outside the standards.
Creating customer demand for transportation (floor, building, freight, goods, such as the use of the elevator and missing) and this also provides information to the licensor subject of the contract transport services in terms of Service it requires an additional burden to the giver pay an additional fee if service is accepted.
Customer characteristics for standard household uncountable piano from Kabul, cash register, antique household items, such as goods if it wishes to handle the service pay an additional fee to the giver is accepted.
Chandelier installation (if you choose a package with the additional customer), installation of roller blinds (customer if you choose the additional package), wall mounting (if you choose a package with the additional customer), furniture disassembly and assembly services and the transport and installation service, which serves the licensor shall request an additional fee for these services.
It may refrain from fulfilling requests other than the above-mentioned october in all circumstances and conditions that provide Services, as well as undertake to provide these services by requesting additional fees.
If the Customer requests that the items be collected, the Service Provider october request an additional fee from the Customer.
If the Customer requests the installation of products that are not already installed at the first address, the Service Provider october request an additional fee from the Customer.
During the operation of the elevator transport elevator building in the selected category given the failure of the power, go to the elevator to carry your luggage to the lack of available, relevant building-site-Apartment, as well as management of the elevator-heating-luggage-cargo not to move in relation to the elevator and use the elevator it has received according to the decisions in cases such as the unavailability of the service and the transport service will be able to fulfill licensor properly in order to eliminate the loss of time for exterior do the elevator installation, or in this case, the customer is obliged to pay additional fees.
If the Servicer makes too much material that cannot be expected of him for the standard performance of the service as required during the performance of the transportation service, october this case, he may request an additional fee from the Customer.
If the use of routes such as toll roads, bridges and highways is necessary due to mandatory or operational processes during the transportation service, the Customer agrees, declares and undertakes in advance that he will pay the specified fees to the Service Provider.
The customer can buy motorcycles, ATVs, etc., which are not considered household goods. it accepts, declares and undertakes that it will pay october additional fee per part for these vehicles if it requests the transportation of vehicles.
If the customer wishes from external storage and preservation services in exchange for this service transport service-warehouse and storage costs separate, store, and made with the intent to conserve separate fee consumption of goods, or the goods to the warehouse of the shipping fee pay an additional fee separately to the giver, including customer service is accepted.
If the Customer requesting storage and storage services has an unpaid storage and storage fee for three months, the storage and stored goods are considered pledged goods and are sold without any legal permission in order to obtain the receivable for the unpaid fee and the pledged goods are converted into money. By approving this agreement, the Customer agrees, declares and undertakes in advance that the stored and stored goods are of the pledged goods capability.
The Customer can pay the transportation service fee to the bank accounts specified in the digital media hosted by the Service Provider via credit and/or debit card or wire transfer/EFT when creating a transportation request, as well as give it in cash during the transportation process.
In the event that the fee will be given in cash during the transportation process, this issue must be specified during the creation of the transportation request.
If the fee will be given in cash during the transportation process, the Customer accepts, declares and undertakes in advance that the payment that occurs after the transportation request may change, increase or decrease if a different service is requested other than that requested when creating the transportation request.
3 Of this agreement in cases where the fee will be given in cash during the transportation process. the provisions of the article are reserved.
In order to provide the transportation service, the service fee must be paid to the Customer’s credit or debit card or to the accounts of the Service Provider via wire transfer /EFT. If for any reason the price of the product/products is not paid or canceled in the bank records, the responsibility of the Service Provider to provide services is eliminated. Regarding the cash payment of this agreement 4.16-4.17-4.18-4.19. the provisions are reserved.

In case of creation, modification or cancellation of the Customer request, the Service Provider is only obliged to provide the relevant organization with the necessary instructions for payment /refund of the relevant costs, which belong to the Customer and are subject to Article 6 of this agreement. pursuant to the provisions of article is protected by serving relevant data to be shared with the ones required if the relevant payment provider in a secure manner be kept and maintained by the payment provider of this data transactions and obligations to be performed in a secure manner it is the obligation of the relevant payment provider.
responsibility
The servicer has the obligation to provide only active transportation services within the scope of this agreement and is responsible for storage, etc. The Customer agrees that he does not assume any obligations other than for the transportation service, although he does not have any written consent to the requests.
The servicer is obliged to carry out the necessary care and attention during the transportation service.
3. Considerations that are not specified when creating a transport request. provided that the provisions of Article 4 are reserved, the Service Provider may not be responsible for and refrain from fulfilling these matters. it may undertake to fulfill these matters by october additional fees within the scope of the provisions of the article.
The servicer will only be able to perform the transportation services and other actions that it will specify in the digital media it hosts, except for this (such as furniture installation, packaging of items on behalf of storage), and other services are not included in the scope of the transportation service.
The Servicer shall cover all damages and damages caused by its own defects and omissions during the transportation service, limited to the total transportation/service cost.
However, if the transportation service is caused by the following reasons, the limited liability of the Service Provider specified in the above article will also disappear, and the Customer agrees, declares and undertakes that he cannot make a request in any way to the Service Provider if there is such a situation.
If the customer has not packaged or stored the product as it should be,
If the Customer has moved or attempted to move the item other than the Servicer
If the Customer has prevented the Service Provider from packaging the item that the Service Provider should pack as standard
If the Customer has persistently requested the loading or unloading of goods that are not in accordance with the conditions at the place of loading and unloading in terms of their size and weight, despite the fact that the Service Provider has warned the Customer in advance about the possible danger of damage
According to the actual or defective characteristics of the goods covered by the transportation service, especially if they are easily damaged due to reasons such as breakage, dysfunction, rusting, deterioration or leakage
If the Customer requests the transportation of antiques, paintings, trinkets, tiles, etc., items of non-pecuniary value, these items will only be transported within the scope of the responsibilities of the Servicer specified in this agreement and cannot be expected to come under october additional burden from him.
5.2 Of this agreement, if the Customer requests the transportation of breakable items such as glass, ceramics, the Service Provider. it cannot be expected that he will be under october additional responsibility other than the responsibility for attention and care expressed in the article.
5.2 of this agreement, if the Customer requests that computers, printers and other technological devices be included in the scope of the transportation service, the Service Provider. it cannot be expected that he will be under october additional responsibility other than the responsibility for attention and care expressed in the article.
If the Customer requests that items such as precious metals, precious stones, jewelry, negotiable instruments, money and documents be included in the scope of the transportation service, the Servicer is required to 5.2 of this agreement. it cannot be expected that he will be under october additional responsibility other than the responsibility for attention and care specified in the article.
It is the responsibility of the Customer to keep pets and live plants in a safe place during the delivery of the transportation service and the Service Provider has no responsibility.
Items that are considered to be a personal care product by virtue of their characteristics are included in Article 4.8 of this agreement. the Customer, who is not covered by the provision stated in the article, may not request the collection of these items from the Service Provider under any circumstances and conditions.
Garbage, earthmoving, etc. that existed before the transport service or that may have arisen during the performance of this service. in no case can the transportation or elimination of waste be expected from the Service Provider. The issuance of all these consumables is the responsibility of the Customer.
The issuance of vouchers /invoices and other financial documents in exchange for the Service is regulated by the Service Provider in accordance with the provisions of the relevant legislation. The Service Provider can only issue a financial document arising from the service provided by him.
The Service Provider is not responsible for the theft of any goods of material and/or moral value from the scene of transportation during the provision of transport services. The customer is obliged to take the necessary measures in this regard.
Force majeure or weather opposition that prevents transportation, fire, flood, etc. if it cannot perform the transportation service due to extraordinary circumstances such as disasters and interruption of transportation, it has no obligation in this case and the Customer accepts, declares and undertakes that it cannot make any requests from the Service Provider in case of such a situation.
The Servicer is obliged to deliver the household goods subject to the service intact and in full to the address specified by the Customer in his request.
The customer has to check the products transported within the scope of the transportation service when receiving delivery. It is the duty of the customer to keep a record for the products that he finds to be defective and, if possible, immediately; if not possible, to inform the addresses specified by the Service Provider in digital media about this situation within a reasonable period of time. Otherwise, the Service Provider will presume that he has fully performed his service.
If the Customer does not fulfill the notification obligation specified in the above article within a reasonable time, the responsibility of the Service Provider will be eliminated.
If misleading, deceptive advertising, information and referrals are made to the Customer using the title and information of the Service Provider, the Service Provider has no responsibility. The Customer is obliged to respect only the addresses specified by the Service Provider on digital media.
PERSONAL DATA
Shopping service in the digital environment and the licensor member registration process, the customer (company/business information, name, phone number, e-mail address) and billing information, delivery addresses, as well as other contact information for each customer by requesting a reference code by creating customer records. The Customer agrees that he enters this information requested by the Service Provider at his own request and desire, without any pressure.
The Service Provider undertakes to use the personal data belonging to the Customer in accordance with the Text of the KVKK Disclosure and other personal data protection policies specified in the Membership Agreement and/or the digital media it hosts in the UHD.
Which can be entered by the customer service only to be known and confidential account data such as credit card information, the system will not register on hide warrants.
Entered by the customer service, credit card information, to be seen by anyone, and will be tracked in such a way that the credit card information may be copied or hosted directly entered without payment will automatically be transferred to the relevant bank and the company is committed to. For these reasons, the Service Provider cannot be held responsible for the consequences that may arise from the use of credit card information in digital media in the Service Provider’s UHD, as well as in other places, online or in other ways without the consent and consent of the Customer and/or illegally.
The Service Provider may share the Customer’s personal data protected under this agreement with third parties in order to ensure better performance of the transport service. The responsibility in this regard belongs to the Service Provider.
The Service Provider may share the Customer’s data with the official authorities under any circumstances and conditions without the need for the Customer’s approval.
The Service Provider may inform its customers about the campaigns and promotions it has made and will make in order to provide better service to its customers. By approving this agreement, the Customer agrees in advance that he wants to receive these information. If the Customer does not want to receive information, he can return it from his consent by notifying the addresses specified in the digital media hosted by the Service Provider.
The Service Provider may or may not publish any comments, evaluations from users on the digital media hosted by it in such a way that all users and visitors can see by making the necessary checks and corrections. By approving this agreement, the Customer agrees in advance that the Service Provider is fully authorized in this regard.
GENERAL PROVISIONS
Customer www.bidusuntasin.com transport service through the website and other digital channels, return policy and other relevant descriptions, the basic characteristics of transport services, the prior information about the form of payment and the price of the service is the owner of the information, and read and hereby declares that gave the needed confirmation in the electronic environment.
The Customer is obliged to inform the Service Provider about the contents of the goods to be transported. If this obligation is not fulfilled and therefore the transportation service cannot be performed as required, the Service Provider may be held responsible only to a limited extent.

The decommissioning service will be carried out between the addresses where the Customer provided his information when creating a request. Even if you load a single piece of goods into a transport vehicle from a third address or location, the service Provider cannot be asked to provide a transport service. 4. Providing services only according to the conditions of the current time and the appropriateness of its operational processes. in accordance with the provisions set out in the article, it may consent to the loading of goods at a new address or location for an october fee. October Customer agrees, declares and undertakes in advance that the Servicer will pay additional fees in exchange for this october service.
The responsibility for all kinds of licenses, permits and control documents to be obtained from the official authorities related to the navigation of the transport service, which is the subject of this agreement, belongs to the Service Provider.
Transport services are met by the customer in order to ensure that the old and new address, input-output, use the elevator, park, parking, and other permissions as required to meet prior to the operation of the service and hence does not fulfill them in case of inability of service as required by Licensor, licensor is not the responsibility of the service that will meet even if negative losses and additional costs in advance is accepted.
In order to ensure that the transportation process is carried out properly, the Customer will effectively ensure the use of the Service Provider’s equipment and equipment, in this regard, sockets, garbage devices, water, electricity, natural gas, etc. it accepts, declares and undertakes in advance that it will provide the installation, the necessary space and other amenities (such as ensuring the working peace of the team).
The customer is obliged to take the necessary measures to ensure that the transportation service is carried out within the time december specified in the service request. If the operational processes of the Service Provider are disrupted due to the Customer’s failure to take the necessary measures, the Customer agrees, declares and undertakes that the Service Provider will cover this loss.
In order to carry out the transportation service that provides services, it will act in accordance with the speed and rules of traffic with the transport vehicles it has in its UHD. The Customer’s requests to the contrary cannot be taken into account and it may be requested to be punished in accordance with the provisions of the relevant legislation.
In cases where the goods transported within the scope of the Service are requested to be delivered to a person or organization other than the Customer, this is subject to the approval of the Service Provider, but the Service Provider cannot be held responsible for the fact that the person or organization to be delivered does not accept delivery.
It is not included in the scope of the service of transporting live animals, plants and chemicals, the transportation of which is subject to special rules.
Dismantling and installation of air conditioners and dismantling and installation of devices such as dish antennas, satellite receivers are not included in the scope of the transportation service.
The insurance of the products covered by the installation works and the transportation service at the addresses specified by the Customer is beyond the scope of the transportation service subject to this agreement.
The transportation service covers only the dismantling and assembly of household appliances that are already installed, and the installation of products that will be brought from a third address or that are already at the specified addresses and have not been installed is not the responsibility of the Service Provider. However, if the Servicer wishes to carry out the installation of such items, it is required to comply with Article 4.9 of this agreement. it may charge additional fees in accordance with its October.
The Customer cannot request the Service Provider to transport products that are criminal in nature. CMK m, which provides Services in case of a request in this context.he will fulfill his responsibility within the scope of 158.
If the service provider does not perform the transportation service due to force majeure or weather opposition that prevents transportation, such as interruption of transportation, if it does not perform the transportation service, it is obliged to inform the Customer of the situation.
RIGHT OF TERMINATION, TERMINATION OF THE CONTRACT
The customer has to leave the trade, konkordato to apply to commence enforcement proceedings against you in any way, the fall of inability to pay, bankruptcy or liquidation of the price of the transport service that has applied for or how to go on time and be paid for in full or (at the discretion of the licensor Service) in the presence of suspicion of abuse of the trust of these general conditions any notice, warning or terminates spontaneously, without the need to provision.
Any provision of this agreement is invalid or any provision is waived, which does not mean that the entire agreement is invalid or that the entire agreement is not accepted, and only this provision does not apply.
If the Customer is responsible for the invalidity or non-establishment of the Contract, the Customer is liable to cover the negative damage of the Service Provider.
EVIDENCE

In case of any dispute, the books and records of the Servicer shall be kept by HMK M.in accordance with 193, it will constitute conclusive and solid evidence, and the Client undertakes that it will not object to these records in any way.

COMPETENT COURT and LAW
In terms of provisions not contained in this agreement or incomplete provisions, other relevant provisions of the legislation will find scope of application.
In the implementation of this agreement, the applicable law is Turkish law, and Istanbul Courts are authorized for disputes arising from the agreement.

By approving this agreement, the Customer is deemed to have accepted all the terms of this agreement consisting of 10 (ten) articles.

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